Review of Casino.com
Casino.com is a Mansion Group online gambling casino available in many European and African countries. It boasts a diverse clientele and the full backing of one of the world’s most prestigious names in online gambling.
Like most online casinos, Casino.com has a long history of successful play and satisfied customers. But is it really all it’s cracked up to be? Well, that’s what we’re here to find out. We’ve conducted an extensive review of Casino.com’s practices, policies, and games, to see if it’s really the right choice for you.
Languages: Bulgarian, Chinese, Czech, Danish, Dutch, English, Estonian, Finnish, German, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Spanish, Swedish, Ukrainian, French, Greek, Romanian, Russian, Turkish, Slovenian, Austrian German, Malaysian
Currencies: Australian dollars, Canadian dollars, Euros, Hong Kong dollars, Japanese yen, New Zealand dollars, Norwegian kroner, British pounds sterling, South African Rand, Swedish kronor, Swiss francs, US dollars, Denmark kroner
mWeb, iOS, Android, Windows Phone
Customer Support: Live Chat
0808 238 6049
Deposit Methods:ClickandBuy, EcoPayz, Laser, Maestro, MasterCard, Neteller, Paysafe Card, Switch, Visa Debit, Visa Electron, Visa, Entropay, Internet Banking, Skrill, PayPal, Ukash, WebMoney
Cashouts: Maestro, Neteller, Visa Electron, Visa, Skrill, Bank Wire Transfer, Cheque, Envoy, MyCitadel, WebMoney
EWallets 24-72 hours
Credit / Debit Cards 3-5 days
Bank Transfers 3-7 days
Cheques 14-28 days
Pending Time 96 hours
Withdrawal Limit 15000 per month
BEST DEPOSIT BONUSES DECEMBER 2016
When you visit Casino.com
When visiting Casino.com, you’ll be welcomed by a simple UI and a dark color palate. Aesthetically these features are about par for the course of online gambling, and though they might seem a bit bland, they do function well. The site runs smoothly, and there are no intrusive advertisements to distract you from the casino environment itself.
One of the biggest features working in favor of Casino.com is their dual-play experience. As a player, you have the option of downloading their software for instant access to the full library right from your desktop, laptop, or mobile device. Or you can remain in your browser, getting the full Casino.com experience provided through flash gameplay. Giving players the choice between platforms allows you to pick the option which best suits your needs.
Casino.com – Bonuses and Free Spins
If you sign up to play at Casino.com, you’ll be treated to their new member welcome bonus of a 100% increase to your first deposit up to £400. As far as welcome bonuses go, this is certainly a respectable amount, about what you’d expect from an organization of this size.
In addition to the welcome bonus, at any given time Casino.com plays host to a wide selection of timed promotional events, such as their Black Friday Bonanza, which gives players the opportunity to score free spins and free bets on slots and table games. One of the more popular promotions has been “Red or Black,” a Casino.com exclusive which allows their users to either double their winnings or halve their wagering requirements every Wednesday.
Casino.com also offers several different kinds of “No Deposit Bonus,” simply meaning bonuses which do not require any sort of deposit. One such no deposit bonus is their member loyalty program, which rewards frequent players with loyalty points redeemable for cash and prizes across the lifetime of their account.
Another strong point of Casino.com’s vision for its users is its unique VIP membership program. The only way to become a VIP at Casino.com is to accumulate a large amount of loyalty points (20,000 for VIP, 50,000 for VIP Elite) and have lifetime deposit totals of a minimum £2,000. Being a VIP multiplies the redeemable value of your loyalty points, gives you access to exclusive promotions and your own personal account manager, and regular gifts on behalf of the Mansion Group. Being a VIP Elite member will also earn you invitations to special events hosted by Casino.com at venues such as football games, theatre performances, and so much more.
Once you become a VIP, that status never goes away for as long as your account exists, making it a truly exceptional loyalty program in the world of online casinos.
During our review, we were very impressed with Casino.com’s mobile gaming environment. They seem to have taken all the necessary steps to ensure full uninterrupted access to their libraries for all their iOS, android, and Windows mobile users.
The mobile user interface and overall functionality is comparable to that of the website: easy, clean, fast, and reliable. While on mobile, you maintain access to your online account and can play using the same information. You can even make deposits and withdrawals straight from the mobile account page, giving you total freedom of operability to play using the devices you want.
Games at Casino.com
Casino.com offers its users a wide variety of games to choose from, including the ever-popular online slots, poker and blackjack variants, roulette, and much more.
One thing which helps to set Casino.com apart from its competition is the option to participate in live dealer games, hosted by real casino dealers in which you’re competing with other players in a live environment, just as you would in a real casino. In addition, Casino.com also hosts Casino TV, a service which allows you and thousands of other players to tune into live-conducted casino games and events.
In terms of wagering requirements, Casino.com requires bonus and promotional credits as well as any winnigs from free spins and free bets to be played through 40x before they can be withdrawn, and you are given a thirty-day period from receiving the bonus to reach this requirement. As far as wagering requirements go, this is one is about middle of the lane, neither particularly amazing nor catastrophically bad. That said, many online casinos have a play-only policy for their bonus credits, so the fact that Casino.com allows you to withdraw them as cash is a plus in our book.
It is worth noting that table games at Casino.com do not count towards the wagering requirements for any bonuses or promotional credits, effectively meaning that they must be used in slot-machine games only in order to be withdrawn. This is probably our biggest grievance with Casino.com overall, but if you enjoy playing the slots, it works out just fine in the end.
Deposits and Withdrawals
Deposits are handled almost instantly, and can be made through a variety of online banking alternatives or established banking organizations. Casino.com accepts almost all major credit/debit cards, including Visa and MasterCard as well as Skrill, Neteller, EntroPay, and many more. Their minimum for deposits ranges from £15 to £20, and their maximum deposits depend upon the source of the transfer, but can go as high as £50,000.
For security purposes, Casino.com requires you to have several identifying documents on file with them before you are able to request any withdrawals. Any documents they require can be scanned and sent via email, fax, or post for your convenience.
After supplying a copy of your photo ID, proof of address, and method for funding your account, you may request withdrawals at any time, starting with a monthly limit of £15,000. Withdrawals typically take 2-4 business days to process.
Casino.com is very focused on customer satisfaction, and has provided means for outreach available 24/7 in the event of any issues or incidents arising while using their services. We’ve listed some of their primary customer support contact information below.
Email: [email protected]
UK Phone: 0800-981-041
International Phone: +305-200-44793
With all the facts considered, Casino.com holds up as par for the course in online gambling solutions. Some of their requirements are a bit more strict than on other sites, but they offer an unmatched customer loyalty program and provide considerable support for all their gaming platforms. We recommend checking your options, but Casino.com certainly ranks high on our list.