Review of Moon Games Casino

About Moon Games Casino

As the saying goes, “shoot for the stars and you might reach the moon.” That’s exactly what Moon Games Casino is all about. In a place and time where online casino players have hundreds of choices as to where the can wager their hard earned cash, it’s consistent online casino sites like Moon Games Casino that serves as the backbone of the industry by offering a safe, if not innovative, place to gamble.

This online casino operation is owned and operated by Cassava Enterprises Limited, a subsidiary of the gaming giant 888 Holdings. It’s worth noting that while Cassava has spent much of its time and efforts on developing bingo sites, they do occasionally step outside the box and put together a decent online casino for the benefit of online casino enthusiasts. To date, the company provides gaming services through as many as 200 different sites. They are registered and licensed on an international level by the Gibraltar Gambling Commissioner. The company also maintains a iGaming license with the Great Britain Gambling Commission for the direct benefit of the gamblers who are residents of the U.K.

100% Bonus up to £500 on 1st Deposit!

Founded: 2013

Licenses: Gibraltar

Languages: Swedish, English

Currencies: Euros, British pounds sterling, US dollars

Providers: NetEnt, IGT (WagerWorks), Cassava,Dragonfish (Random Logic), WMS (Williams Interactive)

mWeb, iOS, Android, Windows Phone

Customer Support:

[email protected]

UK Toll Free Phone 0800-279-3222

UK Support Phone +44-203-544-6731

Deposit Methods: Maestro, MasterCard, Neteller, PayPal, Paysafe Card, Ukash, Visa Electron, Entropay, Visa

Cashouts: Bank Wire Transfer, Cheque, Maestro, MasterCard, Neteller, PayPal, Visa Electron, Visa

Cashout Time:

EWallets 24-72 hours
Credit / Debit Cards 2-5 days
Bank Transfers 4-7 days
Cheques 7-21 days
Pending Time 48-72 hours
Withdrawal Limit 1000 GBP per day, 2000 GBP per week, 3000 GBP per month

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When you visit Moon Games Casino

In this particular case, a generic website was expected, given the name of the owner operator. Cassava’s websites are generally built with a central theme in mind, but very little in the way of the bells and whistles that other sites use to make its sites all pretty and sexy. What players really seem to want is a site that is both functional and easy to navigate. Moon Games Casino has that part covered.

As for the layout, there’s nothing complicated or innovative to consider, just a traditional style website with the top section devoted to banner advertising for promotions. The middle section of the home landing page contains a lot of advertising related to featured games, perhaps a tad too much advertising that serves to make the page feel a little disorganized. Players can always count on Cassava websites to provide a clean shot at all the legal disclaimers and software information at the bottom.

The website is powered by a proprietary software platform called Dragonfish. The copyrights for Dragonfish are owned by Brigend, another subsidiary owned by 888 Holdings. Since the platform has very few games in the offering, most of the site’s games have been integrated from top software providers like Ash Gaming, Eyecon, Gamescale, IGT / Wagerworks and NetEnt. The website is available to all players through the use of a web browser in instant play mode. Information about the inclusion of mobile gaming is provided below. As per industry standards, much emphasis is placed on site security and safety. To that end, the software uses embedded 128-bit Secure Socket Layer digital encryption and firewall technology. The website’s gaming function is controlled by a random number generator (RNG), which provides fair, honest and unbiased results with every action. The website provides a nice write-up about “fair play,” but fails to identify the auditing firm that performs intermittent audits and issues fairness certifications.

Moon Games Casino – Bonuses & Free Spins

Moon Games Casino offers a pretty decent bonus option that serve as its welcome aboard package for new customers. The site’s only no deposit bonus is a £10 FREE BONUS just for referring new customers. Therefore, everything gets started with a welcome package that gives customers a chance to get a 100% matching deposit bonus of up to £500 based on each of their first three deposits. That’s a magnificent total offer of £1,500. All of the site’s bonuses, including the no deposit bonus, are subject to a 25x (bonus + deposit) wagering requirement and a cap of £100 on winnings.

While the website doesn’t formally advertise a bevy of other bonus promos, there are a couple of current offers for free drawings and free spins, plus players are always eligible to receive offers for free bets and free spins via text or email. Comp points are also available for use in the gift shop where they can be exchanged for free bets, cash rebates and reload bonuses.

Moon Games Casino in the Mobile

iOS and Android mobile device users can enjoy gambling on the go by downloading the Moon Games Casino mobile app. The app is cool and clean, but comes with a limited number of games. The good news is the app is available for free with the QR code, which is provided on the appropriated landing page. If players are using devices that are compatible with other mobile operating systems, that can still access the regular website with a web browser, though the quality of the content could be slightly compromised due to optimization issues.

Games at Moon Games Casino

As indicated above, a majority of the games at Moon Games Casino have been integrated from the gaming platforms belonging to software providers like IGT, NetEnt and Ash Gaming. With that said, it’s a shame management chooses to limit the number of games to right around 200. The list of available games come under the headings of instant win scratch cards, live casino games (Casino Hold’em, Baccarat, Roulette, Blackjack), table poker and casino games, 3-reel classic slots and multi-reel video slots, both progressive and non-progressive.

The list of available video slot game features includes free spin games with wild symbols and multipliers, interactive bonus games with exciting prizes, cutting edge video features and audio soundtracks that bring the games to life. The list of games includes popular titles such as Atari – Black Widow, Mega Fortune (NetEnt’s big progressive jackpot games), Starburst, Superman, Gonzo’s Quest, Bruce Lee, Beez Kneez, Steamtower, Robin Hood, Jack Hammer 2, Ghostbusters and The Three Stooges.

Deposits and Withdrawals at Moon Games

New and established customers will be happy to know Moon Games Casino offers a full menu of popular banking options for both deposits and withdrawals. The list of deposit options includes entropay, Ukash, Neteller, Skrill, paysafecard, Visa, PayPal, MasterCard, Maestro and bank wires. The list of withdrawal options is significantly smaller. Terms and conditions related to withdrawals are available in the website’s robust FAQ section.

Getting Help at Moon Games

By reputation, most Cassava owned websites put a lot of emphasis on providing good customer care. Moon Games Casino receives high marks for having customer service representatives who are reliable and helpful. When needed, they are available 24/7/365 via an online query form, email or phone. There doesn’t appear to be a live chat function, which makes it difficult to get immediate answers to important questions.

Conclusion: After doing an in-depth review of the website, there isn’t much to report in the way of negatives other than restrictive terms and conditions related to bonuses. They might also want to consider finding a way to integrate more games in the future since much of the competition is offering upwards of 500 games on a regular basis. Putting those two issues aside, there really isn’t a valid reason to not go ahead a recommend this site to players of all levels.